Having an event like Dash requires challenges. After you have chosen the ones you feel passionate about, you will apply as an individual, and we will combine you with others having the same challenge than you! The problem-first approach in our Challenges forces our teams to discover and define the user’s problem and based on that definition develop a creative solution to it. Get to know our challenges and choose which ones you would like to work with during Dash!

Maintenance in our everyday life
In our everyday life almost every equipment come fitted with intelligence and the latest technology. We use these appliances/equipment during the day and they make our life much easier. For example imagine your life without a washing machine or a laptop? Unfortunately sometimes these appliances break down and the maintenance process tends to be challenging, time consuming and expensive. Who could fix it? Can I fix it by myself? Is there guarantee left? Do I need to use a certified maintenance company? How much will it cost? Can it be fixed asap and close to my location? Due to these reasons people tend to give up and just go to a store to buy a new appliance. This of course is not sustainable and can be quite expensive.

With the help of technology (such as IoT, AI, VR/AR, robotics, data analytics) how could companies/ we ease the maintenance process and provide new ways to provide maintenance service / service models for the need? Can companies create new business around maintenance? How about creating a better user experience for the maintenance process? Could people help each others with this issue?
Airport Service
In our vision, Finland is seen as an attractive location next to international connections. We want to connect Finland to the world by being the most popular connection hub in northern Europe. Our mission is to be recognized from an exceptionally high-quality service culture and smooth connection flights. Our customer promise is “For smooth traveling”.

There is a continuous need to further develop our airport customer services in order to be able to deliver this high quality service experience. Could we upgrade it with modern technologies such as artificial intelligence, machine learning, robotics etc.? Is there something in the airport culture that could possibly be changed for the better? What kind of philosophy, tools, and strategy is needed to provide exceptionally high-quality customer service experience in the future for next generation travelers at the airports? And what’s in it?

If you are chosen for Finavias Challenge your team's complete projects can be used in Finavias marketing or internal communication purposes.
Circular Economy
Our wellbeing is no longer supported by consuming a growing amount of physical goods. Instead of outdated throw-away culture, we need to keep materials and properties in productive use for as long as possible – this is what we call circular-economy.

People don’t use these services enough. Are circular economy services seen as time-consuming? Do people feel like it’s easier for them to do things on their own, rather than using services? Is there still a lack of knowledge? How could these services become daily activities making consumers lives easier? Why would people choose circular economy services instead of other options?
Game Design
Electronic Arts
The mobile games market is extremely competitive. There are hundreds of thousands new games each year entering the market. Still just a few genres dominate both top download and grossing charts. True innovation is rare, there are more copycats than original ideas.

There are still audience who is underserved in the mobile games space. Who are they? What kind of mobile games would they want? Could we extend new genres from categories that exist on PC, console or board games?
Business Espoo
City of Espoo
Entrepreneurs and growing businesses are provided with a variety of help and services to get their business running. As a public domain, Espoo wants to provide services for entrepreneurs and businesses in different stages. Current servicescape contains a variety of guidance and financial support.

Growing businesses lack information of what different entrepreneurship services or public business advisory services there are. Is this because they are too hard to use? Or is the informing insufficient? How can we provide easy and efficient services for businesses in different growing stages? Are the business services even the right way to welcome entrepreneurs to our servicescape? How can the new business services center offer information of the variety of services offered  in easy, simple, customer-oriented and attractive way?
Franchising is a method for expanding a business and distributing goods and services through a licensing relationship.  In franchising, franchisors (a person or company that grants the license to a third party for the conducting of a business under their marks) not onlys pecify the products and services that will be offered by the franchisees (a person or company who is granted the license to do business under the trademark and trade name by the franchisor), but also provide them with an operating system, brand and support. 

R-kioski Oy has been in the convenience/kiosk -business since 1910. Franchising was started in R-kioski in 1987, and since 2013 the aim is to have all stores (550) franchised. As for now, 90% of the stores are run by franchisees.

Becoming a R-kioski franchisee doesn’t seem to interest people in Finland. Why is running a R-kioski as a franchisee not triggering more applications?  Is it because franchising itself is too unknown? Or don’t people find running a R-kioski exciting or rewarding enough? Should the concept and/or the contract be developed in some direction? How could we find model that makes people want to become franchisees?
Peace Tech
Stanford Peace Innovation Lab
For anyone who has read the news this last year, you will know that positive relations between genders in tech companies in Silicon Valley is not going well. In fact, data and anecdotal evidence all seem to indicate the position of women in tech is actually getting worse, not better. This matters profoundly because as these tech companies build products that will be adopted and used by billions of people around the planet, the implicit biases of the design teams are not only perpetuated but amplified by the technology they design.

For this challenge a certain process developed by Peace Innovation Labs is applied and it will differ from other challenges in dash*. The process starts with identifying the most remarkable factors in the given subject. After that, you start examining the stakeholders behind these factors and identify which two make the biggest difference. The problem is worked by rapid prototyping in teams of three people. Teams are delivering every half an hour and after every sprint the teams are mixed. Everyone is working on the same problem together

To ensure the fast and safe deployment of these technologies, this track will use a different, more participatory and collaborative design process, where university students will be designing solutions with, by, and for each other.
Successful participation in this track will also open the door to future research collaboration and project work with the Peace Innovation Labs in Finland and around the world.

*This track requires additional advance prep and training and participants need to be members of the Aalto University community
Healthcare services
DXC Technology
Databases and information technology applications are used widely for different purposes. They could make working more efficient, reliable and improve user experience. Healthcare relies largely in databases and handling patient information but also in communication between employees and customers.

Healthcare systems can be very complex and having overall great customer experience might be difficult. Why haven’t technology helped with this? Are the systems just making things harder for everybody? Are the IT systems not used right or is it completely wrong approach? Could we change these system to be truly helpful for patients and employees?